Privacy Policy

VIGDIS – VISUAL GUIDE FOR DAILY ACTIVITIES

Last updated: 07MAR2026

1. Controller Information

This Privacy Policy applies to the Vigdis – Visual Guide for Daily Activities mobile application (“App”).

The App is operated by:
Vigdís ehf.
Álfaskeið 57 221 hfj.
Iceland
Email: support@vigdisapp.is
VAT / ID No.: 6702260850

For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Company acts as data controller only to the extent personal data is processed by the Company.

2. Nature of the App – Local Device Architecture

The App is designed to operate primarily as a locally installed device application.

All user-generated content, including but not limited to:

  • Images
  • Photographs
  • Schedules
  • Notes
  • Visual materials
  • Activity data
  • Family-related content

is stored exclusively on the user’s own device.

The Company:

  • Does not operate centralized cloud storage
  • Does not have access to locally stored content
  • Does not monitor user content
  • Does not maintain backups of user-generated content
  • Cannot remotely access or retrieve locally stored data

Users are solely responsible for device security and backups.

3. Personal Data We Process

Because of the App’s local-only design, the Company processes only limited personal data.

3.1 Subscriptions & Platform Billing

If you purchase a subscription:

  • Payments are processed exclusively by Apple App Store and/or Google Play
  • The Company does not collect or store payment card information
  • Subscription management is handled through your Apple or Google account

We may receive limited confirmation data (e.g., subscription status) necessary to provide access to paid features.
Legal basis: Article 6(1)(b) GDPR – performance of contract.

3.2 Email Communications

If you contact us by email, we may process:

  • Your name (if provided)
  • Your email address
  • Any information you voluntarily include in your message

Legal basis:
Article 6(1)(b) GDPR – responding to your request
Article 6(1)(f) GDPR – legitimate interest in providing support
Article 6(1)(c) GDPR – compliance with legal obligations (if applicable)

Email communications are not used for marketing unless you explicitly consent.

4. Analytics & Crash Reporting

At this time, we do not use third-party advertising trackers, behavioral analytics tools, or user profiling technologies within the App. We do not collect in-app usage analytics.

The App may generate technical diagnostic data handled by your device operating system and/or the platform provider (such as Apple or Google) under their own privacy policies. The Company does not access or control such platform-level diagnostic data.

If we introduce analytics or third-party crash reporting tools in the future, we will update this Privacy Policy before such tools are used, including details about the provider and categories of data processed.

5. No Advertising or Data Selling

The App:

  • Does not display third-party advertising
  • Does not operate offer walls
  • Does not sell personal data
  • Does not create behavioral profiles

6. International Data Transfers

The Company is established in Iceland.

If you contact us by email or interact with platform providers (such as Apple or Google), personal data may be processed outside the European Economic Area (EEA), depending on the infrastructure used by those providers.

Where required under GDPR, we rely on lawful safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms for international data transfers.

Platform providers (Apple and Google) operate as independent data controllers under their own privacy policies.

7. Data Retention

Because user content is stored locally, the Company does not retain such content.

Personal data processed by the Company (e.g., support emails, subscription confirmation data) is retained only as long as necessary to:

  • Fulfill contractual obligations
  • Comply with legal obligations
  • Resolve disputes
  • Maintain appropriate accounting records

Thereafter, data is securely deleted or anonymized where appropriate.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data processed by the Company.
However:

  • No electronic transmission is completely secure
  • Device-level security is the user’s responsibility
  • The Company cannot guarantee protection against unauthorized access to user devices

The Company is not responsible for device theft, compromise, malfunction, or user negligence.

9. Children’s Privacy

The App is intended for use by parents or legal guardians.

The Company does not knowingly collect personal data directly from children.

All content relating to minors remains stored locally on the user’s device and is not accessible to the Company.

Parents and guardians are solely responsible for lawful handling of children’s personal data within the App.

10. Your GDPR Rights

If you are located in the EEA, UK, or Switzerland, you have the right to:

  • Access your personal data
  • Request rectification
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability (where applicable)
  • Lodge a complaint with your local supervisory authority

In Iceland, complaints may be submitted to:
Persónuvernd (Icelandic Data Protection Authority)
www.personuvernd.is

Requests may be submitted to: support@vigdisapp.is

11. Legal Basis Summary (GDPR)

We process personal data only where legally permitted, including:

  • Article 6(1)(b) – Contract performance
  • Article 6(1)(c) – Legal obligation
  • Article 6(1)(f) – Legitimate interests (support and app stability)
  • Article 6(1)(a) – Consent (if applicable)

12. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we may notify you through the App or by other appropriate means.
Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.

13. Contact Information

For questions regarding this Privacy Policy:
Vigdís ehf.
Álfaskeið 57 221 hfj.
Iceland
support@vigdisapp.is